How to Update Payment Methods

Keeping your payment information current ensures your domain monitoring remains uninterrupted. You can manage your payment methods securely through the Stripe Customer Portal.

Managing Payment Methods

Domainyze uses Stripe for secure payment processing. To update your credit card or billing details:

1. Log in to your Domainyze account.
2. Navigate to your Account Settings.
3. Go to the "Subscription" tab.
4. Click the "Manage Subscription in Stripe" button. This will redirect you to your secure billing profile on Stripe.com.
5. In the Stripe Customer Portal, you can:
   • Add a new payment method: Click "+ Add payment method" to securely enter new card details.
   • Update existing cards: Edit the expiry date or billing address of saved cards.
   • Change the default card: Select which card Stripe should charge for your next renewal.
   • Remove cards: Delete old or expired payment methods.
6. Once you've made your changes, click "Return to Domainyze" or simply close the tab.

Viewing Invoices and History

The Stripe Customer Portal also allows you to:

• View your entire Billing History.
• Download PDF Invoices and receipts for your records.
• Update your Billing Email or physical address for future invoices.

Important Notes

• Security: Domainyze does not store your full credit card details. All payment data is handled by Stripe, which is PCI-DSS compliant.
• Failed Payments: If a renewal fails due to an expired card, we will notify you via email. Once you update your card in the portal, Stripe will automatically attempt to process the payment again.

If you have any issues accessing the billing portal or updating your payment method, please contact support for assistance.